Premium

How long does premium take to activate after it charges your card? Bought premium a few times, even got charged more than once and it still says I have a standard account.

Comments

  • yeah I was charged 4 times yesterday and still have a standard account, I did change my email before and verified it so i wonder if that could be the issue? Ive bought premium before with no issues.

  • edited December 2021

    Please try and get back as I have no idea what to do, was charged 4 times for premium because I saw after each time it still said standard account so I thought it wasn't going through but i was getting charged, just wondering if there's anyway to reclaim my premium spent like x4 the regular amount and still have a standard account.

    Post edited by UnluckyFridays on
  • It's Chrtistmas so sure the moderator will assist when back around.

    I wouldn't keep re-doing it and certainly don't again. If the first didn't work, you need some assistance. Doing it again isn't going to achieve a different outcome.

  • I got it fixed. It seems to prefer paypal over using just my card, even if i use the same card that wouldn't work by itself it does through the PayPal option so i got that sorted out.

  • gravelldgravelld Administrator

    Hi - sorry about the slow reply, support is being checked less often over the Christmas period.

    I've replied to you via email, let's straighten things out there.

    Dan

Sign In or Register to comment.