problem with "add account"

I was having trouble with very slow buffering/file downloads on the app, so I decided to uninstall and reinstall. But when I go to settings -> accounts -> add account and add my existing account, everything seems to work initially (including the connection test), but as soon as I exit the accounts screen the account is deleted. When I go back to the add account screen, the account is gone. I can't figure out the problem.


  • Update: I actually seem to have fixed the issue...sort of. If I leave the account named "Astiga," I have no problems. But if I try to use any other name, then the account disappears after I exit settings.

  • gravelldgravelld Administrator

    That's odd - I just tried with "Astiga2" and it worked. I also noticed my existing accounts use the account email address name as the name of the account, and they work too.

    Does your phone have adequate storage?

  • Sorry--I forget exactly how I resolved this problem, but it is resolved. Thanks for your help!

  • gravelldgravelld Administrator

    Ok, thanks!

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