Sync active but no progress in log

tomeltomel Member
edited August 28 in General

I started a sync, but can't see any progress in the log for the last hours.

If I tray to stop the syncing process, nothing happens.

Post edited by gravelld on

Comments

  • gravelldgravelld Administrator

    Hi - thanks for reporting. The process restarted earlier this morning. Your job should restart again soon.

  • tomeltomel Member

    Perfect... Thank you!

  • qbitqbit Member

    Synchronization log appears to be empty (when I go to inspect it from the UI). Which seems to make sense, I don't think synch is working. I upgraded to Premium and set the auto-synch flag. I don't think anything is happening, which is probably why my song doesn't play in Sonos either. There are only 6 songs in the folders I gave it...

  • tomeltomel Member

    I am new to Astiga and I hope it is not common, but a temporary problem after the server upgrade.

    The sync for my library started a few times, but stopped after a few minutes and it's not clear if it's running or not.

  • gravelldgravelld Administrator

    Yeah, it's because of ongoing maintenance. I'm going to restart it today with more memory and it should run through.

    Basically: we're trying to improve scalability of sync but we've reduced the allocated memory a little too much.

  • tomeltomel Member

    I guess the maintenance is still ongoing, as no progress is shown in the log since yesterday afternoon... It would be nice to have a maintenance status shown on the website or the player - or a sticky thread on the community site.

  • gravelldgravelld Administrator

    I agree. I've stickied this for now. Yes, maintenance is ongoing. We've made a lot of progress, but noticed a few more things to improve a bit more so we're polishing those off too.

  • tomeltomel Member

    What is an expected speed for adding library items during a sync - when everything is working as it should?

    Right now, (if the sync is not stuck, as it is now) I see approx. 50-80 Songs per hour. When I remember correctly, it was somehow faster last week, when the server issues were already making problems.

  • gravelldgravelld Administrator

    It varies a lot, by storage provider and our current load. Weekly variations could be either... Normally addiitons, if they are running on an unloaded server with nothing else, should just take a couple of seconds. But high levels of contention could affect that a lot.

  • tomeltomel Member

    If the sync is not completely shut down, is it possible to reset my sync, as nothing happened in the last 24 hours?

  • gravelldgravelld Administrator

    @tomel Hmmm.... It looks to me like there has been a number of files added today and your library has been populated, but not fully. Is that not what you can see?

    I'm about to deploy a few more improvements which should improve throughput. I can see you've got auto sync enabled, so it should pick up where it left off.

  • tomeltomel Member

    last log entry is from yesterday

    2025-08-20T13:02:37 ADD MUSIC/...

  • gravelldgravelld Administrator
    edited August 21

    🀊I thought it was the 20th today...

    Anyway, the sync process is restarted. I manually started you a sync.

    Edit: it seems to be running atm...

    Post edited by gravelld on
  • tomeltomel Member

    Thanks... Sync finished completely...

    Next sync started automatically at

    2025-08-22T00:02:24 START  2025-08-22 00:02:24
    2025-08-22T00:02:24 GET    /Music
    

    but then stopped again at

    2025-08-22T01:44:35 ADD...
    

    while adding songs to the library.

  • gravelldgravelld Administrator

    Yes, it crashed last night 😟 I've restarted it. So long as you haven't ordered a force refresh it should pick up where it left off. I can see your sync is currently queued before we start traversing the folders.

  • tomeltomel Member

    yes, the job started but stopped soon after that while reading the library and before adding anything

  • gravelldgravelld Administrator

    Yep, I'm afraid I restarted it again by accident. The process is running; I've restarted your sync.

  • gravelldgravelld Administrator

    Progress report: we are considering the current stability and throughput as acceptable, but please (anyone) let us know if you experience further issues.

  • Hmmm.. I seem to keep getting stuck on the same artist on every r/s sync. I've tried "force refresh everything" but same issues

  • gravelldgravelld Administrator

    Please don't force refresh, it just makes your sync slower because everything up to that point also has to be refreshed. Can you state which artist or path it is, please? (By email if you'd prefer: info@asti.ga ).

  • MassiveAttkMassiveAttk Member
    edited September 3

    Ah I checked back this morning. It was stuck on there but finally finished so prematurely called this out!

  • gravelldgravelld Administrator

    👍

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