Trouble connecting QNAP NAS using WebDAV


So I was trying to connect my NAS to astiga using WebDAV and I keep getting a "Connection timed out" error. I don't know what I'm doing wrong in the configuration. Here it is:


  • gravelldgravelld Administrator

    Can other services access your NAS? Can you simply access it and login with a browser (using the myqnapcloud address)?

    This makes it sounds like QNAP via myqnapcloud is not possible: (although that is four years old).

  • Yes, other services can access it.

    Yes I can access it, this is the myqnapcloud address in the browser:

    Yeah, that link doesn't sounds very positive. What do you think, should I just give and try another cloud? I can also try to use FTP to connect to my QNAP but I had some difficulty.

  • gravelldgravelld Administrator

    I also just asked about WebDAV in the Facebook QNAP group...

    Can you confirm, once you've logged into myqnapcloud, you can browse to port 5000 and you get a WebDAV response?

  • Looks like I can't:

    So this probably has to do with my QNAP configuration right?

    It does ask me to login and then shows this screen. I'm not an QNAP admin btw

  • gravelldgravelld Administrator

    I think that will be a problem.

    When you say you're "not a QNAP admin" do you mean your user you log in as doesn't have "admin" rights or do you mean you're not a QNAP expert?

    I'm not sure if the user in myqnapcloud maps to the user on your NAS perfectly...

  • I mean my user doesn't have admin rights. But I can easily contact the admin if that is needed.

    What would you suggest?

    Thanks for the help anyway

  • gravelldgravelld Administrator

    The question has now been posted on Facebook, although no replies yet

    I can try and set my own QNAP up for this and have a play around but I'm overloaded with stuff atm.

    I don't want to suggest the other option because given all the NAS security issues I think you need to be 100% sure you're secure, but that option is to expose the port 5000 via your firewall and connect directly, not via myqnapcloud.

  • I don't have Facebook but I'll wait for any reply.

    No worries about your lack of time, totally understand it

  • Can you see if it has any replies?

  • gravelldgravelld Administrator

    Unfortunately none!

    I'll try this sometime this week.

  • gravelldgravelld Administrator
    edited September 2022

    I tried this today, and as far as I can tell there's no way to publish WebDAV. QNAP support a bunch of services such as web browsing, shared folders etc (not via WebDAV).

    There's possibly a way of making this work using NAT on your router, but this is harder to get right in a secure way. Let me know if you want help setting that up. Generally though, I wouldn't recommend it because of the potential for abuse.

  • Thanks a lot for your help. Given your answer, I think I will just use another cloud service for this.

  • gravelldgravelld Administrator

    I think that's sensible! 👍️

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