Playlist not found

FanFan Member
edited October 2023 in General

Hello! When I go to this playlist:

I get this error message:


Oops! Playlist not found.

How do I remedy this? Many thanks!


  • gravelldgravelld Administrator

    Funnily enough I was just creating a ticket for this...

    The problem is that the playlist is empty. If you add tracks to it then it should appear.

  • FanFan Member

    Hmmm, but there were at least 20 tracks in the Dance playlist as of a few hours ago. However, once I dragged a track to a different spot on the list, it started to display the 404 error message.

    This happened about a week ago. I rebuilt my Dance playlist then as a result. I don't wish to do it again.

    Thanks in advance for your help.

  • FanFan Member
    edited October 2023

    In case it helps, I did a test with another playlist, titled Christmas, just now. Once I reordered the tracks on that list, I got the 404 error message. I then rebuilt the Christmas playlist.

    If you could somehow rebuild the Dance playlist for me, I'd very much appreciate it.

    Thanks in advance for your help.

  • gravelldgravelld Administrator

    Unfortunately the playlist is empty - there's nothing to rebuild. I'm really sorry 😟

    This sounds like this bug: - but it sounds like it was re-ordering it that caused the issue here.

  • gravelldgravelld Administrator

    We've deployed a hotfix for this, and it appears that re-ordering is no longer causing this issue.

    I'm really, really sorry you've lost this work. I don't really see a way, but if there's something I could script that might regenerate the playlist let me know (e.g. all songs with a given genre?).

  • FanFan Member

    The issue seems to be resolved. I tested with the Christmas playlist (which is my shortest - and easiest to re-create - list) and didn't have problems with reordering the tracks.

    \I've also recreated the Dance playlist. Thanks for your help.

  • gravelldgravelld Administrator

    Thanks @Fan 🙂

  • gravelldgravelld Administrator

    We've implemented a better playlist page with a friendlier empty message in the latest build:

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