Unable to Sync?
Dragondreamer
Member
I just made my account and downloaded the app. I have attempted to sync to my music folder in OneDrive but it doesn't appear to be working - on the page where it says the synchronisation progress log will appear, it instead very briefly shows an error message that immediately disappears. I cannot read the error message because it disappears too quickly, although if I refresh the page it briefly becomes visible again. I have attempted to stop and restart the sync multiple times as I was afraid I was doing something wrong, which seems to be producing new kinds of error message - however I still cannot read any of them. It has been about an hour and no music has appeared on my app, so I am concerned the errors are preventing syncing, but I would mostly like to know what's going on.
Comments
Hi - as per this thread: https://community.asti.ga/discussion/811/sync-active-but-no-progress-in-log#latest we are introducing some scalability improvements to sync. We overlooked the fact that when a sync is queued before it fully begins we don't write anything to the sync log file, which explains why you don't see anything. We've rectified that in development but the fix is not rolled out yet.
Once the sync starts you can see it on the "Show log" page - https://play.asti.ga/open-log
We're still working on these improvements and hopefully we can improve speed soon.